Support
Questions, problems or ideas, we’d like to hear them.
Email hello@alng.app
Tell us which iPhone and Apple Watch you use and what happened. A screenshot helps.
What happens if I don’t check in?
When your time runs out and you haven’t tapped I’m safe, the people you chose get an alert with your route and last known location. If you need longer, add 10 minutes before your time is up.
Does alng call 911?
No. alng tells the people you picked that you’re late. It is not an emergency service. If you are in danger, call 911.
Is my location shared all the time?
No. alng only uses your location while a run is in progress. When you’re not on a run, nothing is shared.
Do the people in my circle need alng?
Yes. They need alng on an iPhone to follow your runs and get alerts. Invite them from the Circle tab with a link or a QR code.
Can I use it from my Apple Watch?
Yes. You can start a run, check in and add time from the watch.